Status
Effective from 11 November 2026.
Policy
Each document is written specially for you, so refunds work like this. You get a full refund if you cancel before a writer starts, or if we cannot deliver your order. A payment made twice or in the wrong amount is refunded or credited. Once drafts are delivered we do not refund, but you can use the revisions in your package. Send refund requests within 7 days of payment, with your M-Pesa code. Approved refunds are sent by M-Pesa within 7 working days.
Revisions first
If you are unhappy with a document, you can request revisions within your package allowance.
Contact
admin@cvkenya.online or WhatsApp 0796955035